Wavenet Ltd

SUPPLIER OVERVIEW.

Introducing Wavenet
With over 30 years of expertise in unified communications, contact centre innovation, and intelligent automation, Wavenet empowers businesses to deliver exceptional customer experiences while optimising operations.

Our AI-driven, omnichannel cloud solutions transform contact centres by unifying voice, team chat, meetings, and embeddable communications. This approach enhances efficiency, boosts agent satisfaction, and delivers personalised interactions across all touchpoints, ensuring happier customers and thriving businesses.

Simplifying Technology, Amplifying Success.

Through its broad portfolio in cyber security, connectivity, cloud and communications, blended with the power of AI and automation, Wavenet’s award-winning solutions help customers drive digital transformation.

Wavenet’s vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible for businesses and communities.

Wavenet has a CREST & CHECK accredited cyber security division and a 24/7 UK Security Operations Centre. It looks after over 22,000 commercial organisations, financial institutions and public sector bodies, with customers including DVLA, Greene King, Alliance Automotive, NHS 111 and NatWest.

Wavenet offers economies of scale and diverse vendor relationships, with long-standing partnerships with top technology providers including Microsoft, Cisco, HPE, Extreme Networks, 8x8, Five9, RingCentral and Gigamon.

It has offices in over 30 locations across the UK and employs 1,700 people.