Dialpad Ltd

SUPPLIER OVERVIEW.

Dialpad: The people-first, AI-powered customer communications platform

Dialpad is a leading provider of cloud-based communications solutions for businesses of all sizes. Our mission is to make business communications simple, reliable, and affordable.

The Dialpad AI-powered customer communications platform centres on people and conversations. By seamlessly combining contact centre and sales-related functionality with voice, video, and messaging, businesses can connect, collaborate, convert, generate insights, and reduce operational complexities—all on one platform.

• Dialpad Support: Cloud-based support and contact centre solution with AI that helps expedite onboarding, simplify coaching, and delight customers.

• Dialpad Sell: Sales outreach solution based in the cloud, with AI that automates playbooks, provides in-call coaching, and helps your team win.

• Dialpad Connect: All-in-one customer communications platform with AI that takes notes, delivers insights, and helps your team stay productive.

Why Choose Dialpad?

Dialpad is driving the next wave of business communications with our human-first, AI-powered customer communications platform.

Our proprietary AI, trained on billions of minutes of real business conversations, helps teams unlock customer insights, improve workflows and productivity, and exceed customer expectations at companies like Randstad, RE/MAX, Cigna, T-Mobile, Motorola, Warby Parker, and Netflix.